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Post by kazualtz on May 12, 2008 10:50:37 GMT -5
I am about ready to order a new scooter and am looking for info on how Extreme Scooters conducts its business. Any info would be greatly appreciated.
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Post by ty on May 12, 2008 10:55:56 GMT -5
Would that be extreme-scooters.com or extremescooters.biz? I have not read good things on this site as to the first. I'm thinking of buying from .biz but also waiting to hear a bit more responses before i make a full decision. Good Luck!
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Post by bigtex on May 12, 2008 12:01:04 GMT -5
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Post by lagman on May 12, 2008 13:40:40 GMT -5
See my post "X-Treme Scooters".. Not sure if this is different than "Extreme Scooters".
Dan
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Post by anchovysundae on Jun 2, 2008 18:05:55 GMT -5
I wish I had joined this forum before purchasing. The BBB record sounds like my shopping experience. I called to find out about the company, and was told they stock and test ride everything, so I paid $1800 for a Tank 250 (described online as a 2008 Touring Deluxe, with 13" wheels). Received nothing, so after a week I called to ask what's up. Got a story about the factory having issues with the thermostats. I said that I was promised a unit that was in stock and tested, got more stories, so I asked for my money back, but was told that it was subject to a 25% 'restocking' fee. Not really sure what happened (I was more emotion than sense), but I relented and accepted a 250 Bali which he 'assured' me was the same bike, even better. I can't really complain about the Bali, except that it has the 10" rear wheel, so I still feel somewhat ripped off. At this point, I'm not sure what my recourse is, having accepted the transaction over a month ago. I'm just making the best of my bad decision making and lack of clear thinking.
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Post by anchovysundae on Jun 6, 2008 19:51:59 GMT -5
Update to my previous post: After sales service. Have a bad cooling fan @ 630 miles. Contacted Dave @ Extreme-scooters via e-mail to request the part under warranty. He immediately contacted Roketa for the fan, so he has done his part promptly. I appreciate that.
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