ScrappyDogScooters - Review

[sangrelx]

Ok so I jumped the gun some the other night and ordered a Racing CDI, Red Hot Ignition Coil and Iridium Spark Plug from Scrappy Dog Scooters

I later e-mailed a request to Cancel my order once I realized I did not want to get into the potential issues that a higher end CDI with advance timing can cause on a stock scooter.

So I emailed him with a simple polite request to cancel the order.

Richard,

I found your site via scootdawg forums and placed an order tonight that I need to cancel.

please cancel the order and refund the paypal payment.

Thanks
Jonathan

I started doing more and more research and then decided to e-mail him again and Adjust the order for standard replacement parts.

Richard,

sorry to write again. I have been reading more and more threads on Scootdawg forums and 49cc scoot forums.

The parts on my order were for my girlfriends scooter she uses as her main transportation. I am fairly sure it lost its CDI yesterday and I had to pay a tow truck to bring it home. Stator still puts out great AC to the CDI and trigger gets good current but there is hardly anything going to the ignition coil.

Her scooter is not modified in any way shape or form. After researching I do not want to put a higher end CDI on and advance the timing, to many potential issues for a daily commuter. Her scooter needs to just be stock and running without issues.

I want a replacement CDI, Ignition Coil and Plug.

If you can substitute the following items on my order and refund me the difference in price I would greatly appreciate it and gladly continue with the order.


standard CDI

quantity 1
$9.99

standard coil

quantity 1
$9.99

CR7 Iridium spark plug

quantity 1
$9.95
Item total:$29.93
Shipping and handling:loading...$12.50
Total:$42.43 USD

That is direct from your paypal cart.
Original order total = $72.35
New order total = $42.43
Difference = $29.92

So if you will do that order and please refund me 29.92 for the difference I would greatly appreciate it.

Also does the standard CDI you guys sell have the rev limit on it? or is it unrestricted. My understanding is basically all new cdi's are unrestricted.

I appreciate any help you can give me here and hope this is a smooth transaction

again I am really sorry about the double e-mails. I thought I had all my research until I read more on the subject.

Thanks
Jonathan

In the mean time I get a reply to my initial cancel e-mail

His reply to that original request was in my eyes kind of short and rude.

why?

His e-mail was literally one word "why"

I sent the following reply.

Richard,

I did not expect a reply tonight -- please send further replies to the last e-mail I just sent to you.
it contains a explanation and request.

Thanks
Jonathan

That was my last e-mail out that night. I heard nothing more from him so I assume he either was AFK or went to sleep.

The next morning I get a alert that my order was shipped. So I feared the worse. I thought he simply ignored me and went and shipped the parts I did not want.

So I e-mailed him again.

Richard,

Did you substitute the items on the order? for the non performance parts?

please let me know

Jonathan

His reply

yes we did and i will issue you a refund for the balance. Thank you.

So as you can see so far the situation has been excellent. I mean when he thought I was going to cancel the order he was short and not too friendly. Which I sort of understand being upset at a customer cancelling an order but in my business when customers cancel we always remain friendly and professional.

Now I have not had the balance refunded to my PayPal yet but I am giving him some time before e-mailing about that.

I will also update this post with more information when the parts Arrive. See if any are DOA or not.

So keep an eye out. I hope this turns out to be a great deal because he has some other parts I want later down the road.

He also has lots of posts here and on other forums that are good reviews for his services.

time will tell

[teddy554]

it can take up to 90 day for a paypal return but my refund from scrappy happened in three days, scrappy is pretty quick on everything and considering the people they have to deal with they are pretty friendly(me) but i think u will have no issue

[sangrelx]

Yea I am not expecting any issues. I know the parts should be here either Saturday or Monday.

I see your in Staunton VA

I am in Harrisonburg VA LOL

Who do you buy your scooters from?

[sangrelx]

Update

The refund was issued to my PayPal account just a few minutes ago. So far a good deal from Richard at ScrappyDogScooters

I pray the CDI does not come in defective. Ive read many stories where a new in box CDI was simply a doa.

We shall see this Monday when I can get to putting parts on.

[xxbenjamminxx]

I wouldnt be too worried. Out of lets say 10,000 cdi's sold, if 20 of them dont work chances are you will hear about at least half them if not more. People like to speak and complain so to speak when something doesnt work right or is not what they expected. On the other hand the other 9,980 people who got good ones done usually say too much about it working properly.

I have gotten a couple along with other friends and all without problems so far. Not to say you cant get a bad one but I am sure IF you get a bad one, that you will be taken care of without a problem.

[hardd1]

whew.....lucky they didn't process and ship your original items that were ordered.... fortunately your message arrived in time to have an employee re-stock and re-package the new order....gotta admit, Scrappy will go the xtra mile for customer satisfaction

[teddy554]

I bought my black cpi in Richmond and my vento from craiglist

[Scooter Elements]

we have had that issue alot of our CDI's arrive defective DOA the China ones. We have customers buy them and come back same day saying it doesnt work. so i usually test them out on my scooter and yea defective. its annoying. So far tho the NCY CDI's have all been great

[sangrelx]

Oct 12, 2012 5:33:36 GMT -5 hardd1 said:

whew.....lucky they didn't process and ship your original items that were ordered.... fortunately your message arrived in time to have an employee re-stock and re-package the new order....gotta admit, Scrappy will go the xtra mile for customer satisfaction

The order was placed late at night. I knew nobody had even pulled those items from the shelf yet.

So I knew I had time to adjust or cancel if needed.

[psychedelicode]

I have ordered items from scrappy at 11:30am their time saturday and they had them shipped within a half hour and at my door in Michigan monday morning at 11am. Scrappy is located two blocks from the Las Vegas post office. Helps them immensely in shipping time because of no drive time. You are lucky they did not ship before your second email.
They have proven rock solid in reliability and go out of their way to make a customer happy.
I'm just another Joe, I buy parts once every four months or so and generally only buy what I need to keep my scoot in good running shape.

[sangrelx]

LOL - I made the order after 5PM. I never expected he would even answer e-mails none the less be ready to ship product out. I supposed he could have had some priority boxes on hand to pack up and drop off before the Post Office opened the next day. I am just glad he was willing to work with me and modify the order

I have the right parts on the way right now. They will most likely be here Monday.

[sangrelx]

Parts actually arrived Today LOL.

CDI and new plug installed and working. I did not install the ignition coil its a spare.

I found a new parts supplier - Richard at ScrappyDogScooters is doing an excellent job.
Was willing to work with me on my parts. Shipped extremely fast to Virginia from Nevada.

all around an excellent deal.

Still have some issues with the scooter though so if anyone wants to take a look at this thread I would appreciate it.

scootdawg.proboards.com/index.cgi?board=discussion&action=display&thread=55332

[rickmain]

Good to see everything worked out with your experience with us. FYI, Vegas is a true 24hr town. The main post office here is actually a regional flight hub located on airport grounds, and is open 24hrs a day, and we've been known to pack and send packages in the middle of the night if we're swamped.
We're also adding alot of new parts on the website over the next week or two, including a chromed ventilated belt cover, Japanese grade 4valve head, and many new body parts, etc. We've even added that little rubber holster for the cdi unit that seems to always dry rot and tear. Good luck with getting your issue resolved.

WWW.SCRAPPYDOGSCOOTERS.COM

[sangrelx]

I guess Vegas really is a 24hr city LOL.
Im just glad I caught the order and had it adjusted before you guys decided to ship it out.

Thanks again