Post by h3nry on Aug 28, 2011 17:01:28 GMT -5
ok so i ordered an engine from them, got it ten days after order, business days. that wasnt all that bad so i figured i would order a coil/sparkplug boot, a regulator/rectifier, and a filter from them cause they had it all and it would have made it easy.
4 days later i got the coil/boot and regulator but no sign of the filter.
i asked about if they were sent in a single box.. well you can read it...
08/15/2011 New Order shipping has been upgraded
08/15/2011 Printed
08/16/2011 Shipped
08/18/2011 CSR Support Were there two seperate boxes supposed to be sent?
08/19/2011 Shipped it has all been shipped in one box
08/20/2011 CSR Support I only recieved two items. The regulator and the coil.
the paper even says that the filter was not included yet i am still charged the $15.95 for the filter.
08/22/2011 CSR Support At this point i do not want or need the filter. Refund the money please.
08/22/2011 Shipped Transaction #2390704
Authorization Date & Time: Mon Aug 22, 2011 5:51:24pm (PDT)
Amount: $-15.95 USD
Authorization Type: Refund
08/23/2011 CSR Support how long is the refund going to take?
also the shipping would have only been $15.95 if only the regulator and coil were sent so the total refund should be $18.95
08/26/2011 Shipped Transaction #2390704
Authorization Date & Time: Mon Aug 22, 2011 5:51:24pm (PDT)
Amount: $-15.95 USD
Authorization Type: Refund
i love how they ignored my last response and re-posted the refund info.
just as warning to make sure you keep an eye on them... they do have things for cheep but... is it worth the risk? i would still order little stuff from them.
4 days later i got the coil/boot and regulator but no sign of the filter.
i asked about if they were sent in a single box.. well you can read it...
08/15/2011 New Order shipping has been upgraded
08/15/2011 Printed
08/16/2011 Shipped
08/18/2011 CSR Support Were there two seperate boxes supposed to be sent?
08/19/2011 Shipped it has all been shipped in one box
08/20/2011 CSR Support I only recieved two items. The regulator and the coil.
the paper even says that the filter was not included yet i am still charged the $15.95 for the filter.
08/22/2011 CSR Support At this point i do not want or need the filter. Refund the money please.
08/22/2011 Shipped Transaction #2390704
Authorization Date & Time: Mon Aug 22, 2011 5:51:24pm (PDT)
Amount: $-15.95 USD
Authorization Type: Refund
08/23/2011 CSR Support how long is the refund going to take?
also the shipping would have only been $15.95 if only the regulator and coil were sent so the total refund should be $18.95
08/26/2011 Shipped Transaction #2390704
Authorization Date & Time: Mon Aug 22, 2011 5:51:24pm (PDT)
Amount: $-15.95 USD
Authorization Type: Refund
i love how they ignored my last response and re-posted the refund info.
just as warning to make sure you keep an eye on them... they do have things for cheep but... is it worth the risk? i would still order little stuff from them.