Post by bobp on Jul 10, 2008 9:52:35 GMT -5
I happen to be a believer in using a brick and mortar dealer. Purchased a Qlink 250 commuter from Loon's Lagoon in Satellite Beach, Fl. They are a small dealer and from the beginning seemed genuinely concerned about their customers. They have done what they have promised and have done it in a timely, courteous, and professional manner.
On one occasion I had stopped by to check on a possible oil leak from the gear case. They looked at it, and told me they thought it was simply some overflow from filling at last change. Told me to keep an eye on it. A day later the owner called me on the phone and said the more he thought about the location of the drip the more he wondered if his diagnosis had been correct. Asked if I would be able to stop by, and when I did, we found the drain plug was in fact allowing some seepage. Replaced washer, wrapped some Teflon tape, and it is fine.
It is good to know a dealer is thinking about the customer, and you have someone you can trust when there is a problem.
BobP
On one occasion I had stopped by to check on a possible oil leak from the gear case. They looked at it, and told me they thought it was simply some overflow from filling at last change. Told me to keep an eye on it. A day later the owner called me on the phone and said the more he thought about the location of the drip the more he wondered if his diagnosis had been correct. Asked if I would be able to stop by, and when I did, we found the drain plug was in fact allowing some seepage. Replaced washer, wrapped some Teflon tape, and it is fine.
It is good to know a dealer is thinking about the customer, and you have someone you can trust when there is a problem.
BobP