Post by tammy on Jun 24, 2008 14:01:01 GMT -5
As I reported we were told by All New Sport that they would charge a 6% cancellation fee even though it is customary to charge 20% and that would be taken care of as soon as they emailed and we emailed back by that day that was last Monday the 16th it is now Tues the 24th and by this morning my husband was livid no email no money. So he called and called until he got someone who continued to tell him it take 3-5 business days yada yada. He would not let them off the phone offered to contact the states attorney's office if we did not recieve help rectifing this problem. Lo and behold the manager was on the phone took 5 minutes to send the email I recieve confirmation that we would be credited today and that we should see our money in (you guess it) 3-5 business days. So we will see. Did find out If you want to cancel with no charge try to catch before it goes to the warehouse. Even though mine was not even on the truck or even left the building I am paying 131.66 charge for cancelling. To me it is worth it for every thing that I have read on this Forum. Has anyone else ever asked for a refund???
