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Post by tammy on Jun 15, 2008 9:30:57 GMT -5
Has anyone ordered for All New Sport in the last month? Has anyone recieved there vehicle? Everytime I call I get the same old thing behind because of the gas prices they have even closed down most of there web site and are only selling a few things. According to them to take care of the orders they have first. Little nervous about the online order thing anyway. Curious also about who delivers them to your door what company? any input. I am waiting for the 2008 Ronoco 250. If you check out AlitesScooters.com they run the same ad as All New Sport exactly everything is the same except phone numbers and instead of KS they are out of OK.
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Post by drewropa on Jun 15, 2008 13:39:50 GMT -5
I definitely would not advise ordering from them now. My girlfriend ordered from them (unknown to me) and stupidly even bought their lifetime warranty. You cannot even get someone on the phone with any technical knowledge. Her scooter has electrical problems and all we get is transferred to the parts dept and talk to Carl whose only objective is to get you off the phone as quickly as possible...worthless.
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Post by wicker7 on Jun 15, 2008 21:13:18 GMT -5
I got a bali 150. very happy with it but it took over a month to get it. i just sent back the windshied and a head light so i will find out about the life time warranty i paid for too. personally i would not buy online again because of support. pay the extra few hundred bucks and buy local and get the support you need. because you WILL need it.
or at least pay with a credit card so you can get your money back.
good luck
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Post by stanwalton on Jun 15, 2008 21:40:41 GMT -5
My recent experience with Allnewsports, located in Newton Ks., is somewhat like yours, with a good ending. I ordered my Roketa Bali 250 on May 22nd and shortly thereafter they took the board down.. I emailed several times and they finaly sent an email on or about June the 9th wihch contained my tracking number. I tracked the progess of the scooter from CA to SC and it arrive here on June the 11th.. I reveived no notice from the freight company as to when they were comming, but did talk to them on the day of delivery.
Interestingly, I was away when it arrived. My neighbor told them to just put it in front of the garage.. I came home and there it was...
So far I'm still prepping it. Have changed all fluids and lubricants and have checked the hoses for proper connections.. Some have been loose, notably the gas lines to the carburator..
Tomorrow, I'm going to fire it up and we'll see what happens... It's going to be an adventure..
As I have no license and the scooter has not been tagged or insurrd. it wil have to stay in the garage until we're legal..
I have not received my MCO and have my fingers crossed..
As far as customer support is conscerned, I don't have much hope- unfortunately.
I'm be interested in how your saga resolves itself and how you liked your Ronoco 250.
Stan
Interestingly,
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Post by hanley111 on Jun 15, 2008 23:34:31 GMT -5
When you get your ronoco please let me know what you got. When I got mine It said it was a MC-54-250-B on the box and on the scooter but the name plate inside the seat says different. It says it a 244cc CFMOTO engin and not the Yamaha clone 257cc like it is suppose to be. They lied lied lied.
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Post by bootscooter on Jun 16, 2008 5:36:33 GMT -5
My scooter came to me in a timely manner (24 days) , refused shipment because scooter was not sitting up in crate. one of the brackets had come loose. In no time allnewsport had independent inspector there for inspection. Scooter is home now. allnew sports is going to pay my mechanic to fix damages. Im loving scooter but,
When it comes to allnewsports there lack of communication with customer is very-very unprofessional.
If for any reason you think you have a legitamet reason to refuse do so. after I did allnewsports acually called me. It will take about another week but at least you will take care of bussiness.
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Post by grapher on Jun 16, 2008 7:06:57 GMT -5
I found that if you email Carl at Allnewdsports.com, he will answer you pretty quick. I tried to call him a few times, but he would never answer the phone. I finally tried to email him, and he answered my emails. Besides that, i'm happy with All New Sports.
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Post by Troy Young on Jun 16, 2008 7:20:29 GMT -5
Has anyone ordered for All New Sport in the last month? Has anyone recieved there vehicle? Everytime I call I get the same old thing behind because of the gas prices they have even closed down most of there web site and are only selling a few things. According to them to take care of the orders they have first. Little nervous about the online order thing anyway. Curious also about who delivers them to your door what company? any input. I am waiting for the 2008 Ronoco 250. If you check out AlitesScooters.com they run the same ad as All New Sport exactly everything is the same except phone numbers and instead of KS they are out of OK. Hi Tammy, I ordered my Roketa MC-60-150 from All New Sports during the Memorial Week special they had going and received it in about two weeks. It had a scratch under the left foot rest from rubbing in the shipping crate and did not have the free alarm cable lock as advertised on the website as part of the special. The shipping company was SAIA. Since then I have tried to get through to them on the phone and emailed them 4 times to no avail regarding the missing cable alarm, the 2 year warranty, trying to get a replacement for the left turn signal I accidentally broke (finally ended up putting a trailer light from AutoZone in it's place for now). One time on the day it arrived I did get through and talked to Becca after four hours of trying to find out where the VIN number was hidden so I could get insurance on it, etc. But that is the only time I have ever got them on the phone and not one of my emails has been answered. Other than that, I did get my scooter and it runs great even if it was my second choice color rather than my first. I have had a problem with getting the speedometer to keep working properly but it's a simple fix I can handle as soon as I get a new magnet. |
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Post by redrider on Jun 16, 2008 8:21:01 GMT -5
I received my Bali 250 and it runs ok, but the air adjustment screw is on the bottom of the carburator and I can't see any way to get to it, without removing the carburator. I changed out all the hoses and the fluids per the PDI. Anybody have an idea how to adjust without removing! As far as AllNewSports goes, I have had my scooter for almost a month and have not received any paperwork. They could do a lot better communicating.
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Post by luckeydawg on Jun 16, 2008 8:26:34 GMT -5
I ordered a catalina 150 June 8th....Catalina's I found out 3 weeks later were out of stock...They offered me a Bali...uuuhh no...So my dumba@# gave them more money to upgrade to a Ronoco 250....When I talked to Sarah last week she said the warehouse sent out an e-mail stating that the shipment will be in today and Sarah said my scoot will ship today...God I hope so!!!! Now my lock and cover showed up about ywo weeks ago....She did give me a discount on the Ronoco too....This ordeal has sucked prretty bad!!!!! But I am glad I will end up getting the 250, the 150 would not have done what needed....This thursday will be our 6 week aniversary!!! lolol
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Post by luckeydawg on Jun 16, 2008 10:02:37 GMT -5
UUUHHHH.. I just checked allnews site and they are a ATV only dealer now!!!!!!!!!!!!!!!!!!!!!
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Post by tammy on Jun 16, 2008 13:22:49 GMT -5
Has anyone tried doing the overnight with the MCO paperwork? I have plates on my Cadenza so I will just have to transfer. They told me that some states would give you a temp to drive on. But you would have to check it out with you DMV in your state? I am thinking about paying the extra for the overnight but wondered if anyone has and got it or that is another rip off too!!
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Post by lcarfizz on Jun 16, 2008 16:32:25 GMT -5
Please read my post in "the good and the bad" on allnewsports. It will send you screaming into the night !!
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Post by barleyboy22 on Jun 19, 2008 11:33:37 GMT -5
Hi everybody,
While we're on the subject of allnewsports, during my online shopping for an affordable scoot, I googled 2008 Ronoco and alite scooters.com came up. This, from what I can tell is the same outfit as allnewsports. Their old website which included scoots, looked exactly like alite scooters. I'm no Sherlock Holmes, but I think I smell a rat. Haven't bought a scoot yet but alite supposedly has a Ronoco 250 for $2197 shipped, which is a pretty good deal. Almost too good to be true. So, if anyone has had any dealings with alite scooters.com, please add to this thread.
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Post by luckeydawg on Jun 19, 2008 12:18:04 GMT -5
Just fyi and to correct my responce earlier I ordered my 250 MAY 8TH!!!! not june...Just talked to sarah and she said that my scoot is shipped and we are waiting on tracking, but sha also said the scoot could arrive before the tracking info!!
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gibsonguy
Big Dawg
07 Tank Touring DE
Posts: 21
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Post by gibsonguy on Jun 19, 2008 21:32:07 GMT -5
bought my tank touring de 150 last year from them about may 20th and recieved just before end of month i did pay for express paperwork and did recieve 2 days after my scooter arrived. i talked to sarah a few times about questions and she was a doll maybe i got lucky
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gibsonguy
Big Dawg
07 Tank Touring DE
Posts: 21
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Post by gibsonguy on Jun 19, 2008 21:37:54 GMT -5
by the way i ordered a catalina but was shipped the tank instead and when i called them before accepting delivery they said i got lucky as the tank was a better scooter i bit and havent had any mechanical problems to date with 2500 miles logged but things are starting to loosen up. its all about the quality and im ready to move up to 250 anyway
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Post by luckeydawg on Jun 20, 2008 15:05:16 GMT -5
Well this crap is almost over!!!The warehouse called me today and said there is a red ronoco in dallas(someone canceled) If I want it I can get it monday...If not a black or silver would be another week or two!!!!Send me tha damn scooter...So I'm gonna paint it white to match my truck and move on and away from the liars at allnew...Sarah specificly told me my scooter was in and we were waiting for trcking info...WRONG....that was this past tuesday....SOOOO 47 days later I get my scooter and it's the wrong color!!!! Hope it's not all f'ed up when I get it...Although i won't be suprised....
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gibsonguy
Big Dawg
07 Tank Touring DE
Posts: 21
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Post by gibsonguy on Jun 20, 2008 16:25:49 GMT -5
I'm starting to wonder if due to the unbelievable demand for scoots due to gas prices, that maybe they are biting off more than they can chew as in they are taking in any and all orders and their allocations cant meet the demand forcing them to scramble and do a lot of tap dancing with their customers. as i said before they were pretty decent to deal with last year if you consider the switch they made on me that didnt seem to matter quality wise. when a headlight dimmer switch failed and front reflector disappeared they sent them real quick no charge. so my experience with them was very good but that was last year before the popularity of scooters went through the roof. good luck and when yours arrives, drive safe and enjoy
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