Powersportsmax.com Horrible

[drahn13]

Well I have been trying to order the Roketa MC-54B from these guys.

www.powersportsmax.com/.

A little word of advice, stay the hell away from these guys. I placed my order on May 27 th 2008. They haven't shipped it. They wont answer the phone, Everytime I ask for a status its always something new. Last Thursday they advised it would be shipped out today. After waiting on the phone for 20 minutes before I spoke to someone (standard wait time is 20minutes it seems) The dude tells me that now its scheduled to ship out on Friday. They say that everytime I call them.

Their Trouble ticket system is a joke as well. I put in a Ticket request they didnt answer it until a week later. I am very frustrated. I am going to cancel the order once I find a local dealer. This just stinks.

I hope this helps some poor soul from going through what I am going through.

[firstscoot]

I'm sorry to hear that. I bought my MC-54 from them in late April. Everything went smooth. I recieved the scoot in one week and recieved my MSO in one week after requesting it. I don't know if they are behind in shipping because of the demand for scooters with gas prices going over $4.00 a gallon. Still, they should be up front with you about the ETA.

[agent22]

I also had a pleasurable experience from powersportsmax as firstscoot. I am also sorry to hear that things aren't going well in your scoot buying experience. I hope they do you right and get it to you soon. I have called during their normal business hours and have gotten through with no wait.

I don't think over two weeks without shipping is acceptable. i would take my business some place else or demand a discount or free shipping. I hope you don't give up . The Bali is a really nice scoot. you will enjoy it. chin up! think about canceling the payment to them there are lots of scoot stores. Good luck !