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Post by newc77 on Apr 5, 2008 7:44:32 GMT -5
Robvious: Glad to hear you had a great experience. Welcome to the pound. I am sure you will enjoy the Milan. You will find a lot of info here about Lance and S/F. Our bikes and experience were very positive as well. Let us know how you like it. Have a karma for being a fellow Lance owner and ride safe. Blessings... Tom
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Post by newc77 on Apr 5, 2008 8:53:19 GMT -5
I am honest to say that I have a lot to say about the Lance (Znen) line and of ScootersFactory (aka Lance Powersports) on the forum. In reality our experience with both has been very positive. I did just for fun check out their BBB listing just now and found their rating to be CCC. At the time of our purchase the rating was a B. I was a bit shocked and felt that I should just make this comment. Surprised really that with the mostly positive stuff here in the pound, there was such a rating. Kudos though to them for being members however. Many sellers or dealers are not. Tom
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Post by Aerostudent on Apr 6, 2008 18:25:52 GMT -5
In my oppinion, the BBB ratings can be missleading sometimes, as people are most often compelled to comment when less than satisfactory service is recieved. True, some people will post if they have a good experience (I try to), but a lot will just complain and not mention the good stuff. I think I'll go check out that BBB report and maybe post as well.
Aero
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Post by newc77 on Apr 7, 2008 6:45:50 GMT -5
I would have to say that our personal experience with S/F was A+, far from their CCC rating. They do business as S/F and Lance Powersports (two different websites but the same place). I noticed that some of the ratings were based on business transactions with the Lance Powersports operation. Tom
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Post by slacker on Apr 10, 2008 9:16:19 GMT -5
In my oppinion, the BBB ratings can be missleading sometimes, as people are most often compelled to comment when less than satisfactory service is recieved. True, some people will post if they have a good experience (I try to), but a lot will just complain and not mention the good stuff. I think I'll go check out that BBB report and maybe post as well. Aero I frequent a board that's related to the industry I work in. If you went by what people were saying on the boards, you'd probably be scared out of buying the products. Fact is, you are right, people are more compelled to complain about something than commend it. That's why you have to weight online opinions. Good comments are worth a lot more than bad ones.
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Post by lancecharming on Apr 14, 2008 20:29:05 GMT -5
Aaarrrrgggh! Saying Roketa is made by the same factory as Lance is like saying Hyundai is made by the same factory as Ferrari! Aero- that "window" you were talking about on your Lance that scootersfactory couldn`t figure out-was it a clear red lens? There`s one on my Lance and I called my dealer to ask what it was and he contacted Lance in California while on the phone with me. They told him it`s from a gizmo they used to have on Lance scooters that flashes when your cellphone rings. Neat,huh?
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Post by newc77 on Apr 15, 2008 9:50:50 GMT -5
For sure, Roketa and Lance/Znen are definately not made by the same factory/mfg group in China. Have researched this. Tom
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Post by Aerostudent on Apr 15, 2008 15:10:34 GMT -5
Charming, it actually was a clear window on the right side, near the base of the right mirror, if I remember what I was talking about. I think it may suposed to be a view window for the brake reservoir, but it really isn't even good for that. SF suspected that it was simply for some feature in a different scooter and the factory just used the same part without changing the design any. Who said that Lance and Roketa are made by the same place For SHAME!!!! Aero
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Post by winstonsmith on May 1, 2008 10:28:50 GMT -5
Did anyone else notice the insane overnight jump in prices on SF? When I bought my Vintage it was $1599, now they are selling for $2,099... Just thought I'd mention that. Pretty intense.
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Post by glennbob on May 1, 2008 10:53:45 GMT -5
skedaddlescooters.com has the vintage for $1,399 right now and it comes from S/F. I bought my lance duke 250 through skedaddle and the paperwork and warranty are through S/F.
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Post by glennbob on May 1, 2008 13:25:21 GMT -5
I just checked and the lance duke 250 is over $3000 at s/f but is still cheaper at skedaddlescooters.com. I think its still $2,299 but how long will that price last? better hurry.
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Post by voodoosix on May 1, 2008 18:50:03 GMT -5
have they lost their minds?
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Post by winstonsmith on May 1, 2008 19:26:24 GMT -5
I think they have lost their minds. It's pretty insane.
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Post by Aerostudent on May 2, 2008 2:08:25 GMT -5
Summer spike gone wrong is my oppinion, mixed with a bit of supply/demand and declining US dollar, mostly just the spike though. The dollar isn't that cheap!!! 2 grand for a vintage!!! No way. The prices will come down, but if they don't, we have been saying that Lance could charge a lot more for their scooters due to quality and support ;D Maybe they heard us I am beginning to consider Lance on the same quality level as the bigger companies, not there yet, but my scoot is 8 months old, and stuff is being improved every day for the most part, so it shouldn't be long before they are chasing Kymco. I would probably consider them over Qlink right now due to the poor support of the Pegasus (too bad, nice bike), and I see them as an up and coming group. Just my oppinion, nobody quote me too much on that! ;D Aero ;D
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Post by winstonsmith on May 2, 2008 11:50:31 GMT -5
I love my Lance too! It is my first scooter, but it is an amazing scoot so far. I would gladly have paid more for it!
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Post by einism on May 2, 2008 23:45:15 GMT -5
I can understand a little jump but 1000 dollar jump on the milan is out of line
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Post by newc77 on May 3, 2008 8:22:59 GMT -5
Some of their distributorships are still holding the line, but those increases are insane. It's gonna hurt them. Not that I don't think their bikes are great. We are sold on our Lances. But if I was buying now, those new prices would have made me shop around a lot more! Tom
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Post by winstonsmith on May 3, 2008 22:11:28 GMT -5
To be honest, If the prices were that high when I purchased my scoot, I probably would have ended up going for a baron.
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Post by einism on May 4, 2008 0:26:33 GMT -5
maybe it the old " the sky is falling scam" trying to get rid of the 07s in the warehouse scooterfactory raises their prices but the rest of the lance dealers keep the prices the same. people that were thinking of buying lance rush to buy from the dealers before the prices go up. Scooterfactory gets an empty warehouse for the 08s and the prices come back down. otherwise its suicide to jump prices a thousand bucks the dollar isnt that weak. I can buy the same scooter from flyscooters with a parts and labor waranty and dealer support for less money even the same scooters from T"NG are less. out the door price. makes no sense these are good scooters but not top tier when you get in the same range as the genuine buddy and some kymkos you better have more than a liftgate truck dropping it at my door.
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Post by newc77 on May 7, 2008 6:43:35 GMT -5
Right on einism. They are gonna hurt their sales from their direct website. Tom
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Post by winstonsmith on May 7, 2008 12:23:42 GMT -5
On a different note, I had my first dealing with SF directly and I have to say that I was not impressed with the customer service representative. She was very rude no matter how polite I tried to be. Towards the end of the phone call I double checked to make sure the information was right in the system and then she began to snap at me. I did not appreciate this in the least bit. Then she said something to the effect of dude, honestly you aren't a priority right now. That's about the point where I got fed up and she said everything was done and hung up on me. Pretty lame.
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Post by 68zulu on May 7, 2008 18:16:47 GMT -5
My experience with Scootersfactory has been anything but positive. My scoot was delivered on April 9, but I have been unable to get it registered because SF has not sent me the necessary documentation that shows that my Lance GS-R 150 complies with federal safety and emission standards. This in spite of repeated calls and emails requesting the appropriate paper. On two occasions I have emailed specific information detailing precisely what information needs to be included in either a letter or on a MCO; a single sentence stating that the scoot meets the federal standards would suffice. Last Friday the supervisor at the nearby DMV spoke with a SF representative and explained exactly what was needed and agreed to accept a fax rather than on original document in order to expedite registration. SF faxed a doc all right--a duplicate of one they had sent previously which could only be used by an Oregon dealer. Then they promised to send that day the correct doc via Overnight mail. It still has not arrived.
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Post by Aerostudent on May 7, 2008 20:50:00 GMT -5
Sorry to hear about that, both of you.
Zulu, I hope they come through for you as good as they have come through for me the various times I have needed them. I admit they are not the easiest to work with, but for the most part, they do right by their customers. They have for me and numerous others here, but there are always those instances... Anyway, I hope everything works out. Oh, and welcome!
Aero
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Post by Bake is Back on May 22, 2008 13:28:55 GMT -5
I really don't understand all of this. Why do you buy something you cant even see? and then take a chance you can get support? I know the prices are going up as the demand is there, but for a few more dollars you could get a good brand and not have to have any support or down time with the bike.
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Post by Aerostudent on May 23, 2008 0:49:04 GMT -5
I can see your point, but it is more than 'a few dollars' to some people like myself. You don't know how loong it took me to save up the 1500 I needed to get a Lance scooter. There is ONE local shop that sells similarly priced scooters and let me say, they're almost crap, and I wouldn't trust the mechanic for much more than oil changes. I once asked them if they could help me with a valve adjust (I since learned to do it myself, it's pretty easy if you try it when there is light), and they said that they couldn't, because it involved taking pieces off the engine!
Oh, there is one other local shop that sells scooters. For the 1500 I spent on my Lance, I MIGHT have been able to get a 50cc Kymco with good support, if you were there on the right day, spoke to the right person, etc. It took me a week of fighting and 4 separate trips to get them to change my TIRE!!! They wouldn't touch it because it was a china scooter, but they didn't tell me that, just excuses. I finally had to bring in the rim and NOT tell them what it was off...
A comparable bike locally that is a "good" brand (kymco) is about 2500 before tax, title, etc. A difference of 1,000 or more, I would hardly call that pocket change, ESPECIALLY to a student (my anual income at the time was about 1,000, it has since risen to an astounding 2,500 or so, before expenses) so I'm looking at a difference of a years wages or more, nothing to sneeze at, at all.
If you can afford a good brand (read, Japanese ;D ) then by all means do so, just don't mock those of us in the kia instead of the BMW. I, for one, couldn't afford better, and there are some on a tighter budget than me. I got the best I could and am happy with it! Aero
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Post by guyruss on Jun 17, 2008 22:29:34 GMT -5
Love my Lance Vintage, but yikes raising the price that much is well I would rather buy a 250cc motorcycle for just a little more or aprilia. just my own thought on this.
Russ
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Post by mortar235 on Jun 17, 2008 23:43:01 GMT -5
roketa has used the ZNEN plant for building their scooters in the past... it doesn't mean they built them with the same quality parts Lance chose to use. Lance scooters are starting to sound like chinese vespas, well at least their owners are starting to sound like vespa riders*.
disclaimer: *many vespa riders are very polite and tolerant, the comparison in this post merely uses a common stereotype to make a point.
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Post by runswithscissors on Jun 18, 2008 0:24:49 GMT -5
roketa has used the ZNEN plant for building their scooters in the past... it doesn't mean they built them with the same quality parts Lance chose to use. Lance scooters are starting to sound like chinese vespas, well at least their owners are starting to sound like vespa riders*. disclaimer: *many vespa riders are very polite and tolerant, the comparison in this post merely uses a common stereotype to make a point. Now that scootersfactory has eliminated drop shipping Lances, hypothetical this can be the beginning of the end for Lance? I'd give it some more time regarding pro-Lance enthusiasm, would be interesting to poll Lance owners next season and see how they feel after a winter of letting the scooter sit. Lets hope the reviews stay positive, as they are today. Proud of my Lance? Yes. Proud of the rest of the scooters you ride? Yes too. ---runs
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Post by Aerostudent on Jun 18, 2008 2:52:05 GMT -5
I hope I didn't come across as being stuck up or anything. I would never trash someones ride, but I will say that Lance is a cut above most other china-scoots, and I think that most Lance owners will agree. I hope I (or any other Lance owner) never become the Chinese Vespa rider steriotype. I will try my best to remain friendly and helpfull nomatter what the ride. When it comes down to it, it's still ALL about the ride!!!
I publically appologize to anyone I may have offended if I sound rude, stuck-up, or anything. If I bug you, CALL ME ON IT!!! I am not above constructive criticism, and gladly accept it.
Runs-w/s: I am also interested to see how Lance will do in the next few months/years. I don't think that S/F going out will kill Lance, S/F is now the USA distributor for Lance Powersports, just not selling to the public anymore.
Aero
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Post by hardd1 on Jun 18, 2008 7:20:46 GMT -5
+1 on Lance quality
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