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Post by S.B.H. on May 15, 2011 23:08:59 GMT -5
This young man of 31 has killed more Taliban that have more tact and balls then you thats lives are worth more than someone who has to be a douche instead of helpful its people like you who need not attempt to be on a forum that is designed for these such questions, it's obvious you are not grown up enough to act like a decent adult Big bad wording deal well when you were still swimming in your sperm donors nut sack I was doing my time ,USMC 78-82 I`ve put Brothers to rest too sh!tbird So this is where I say "thank you for your service kid" Now back to topic you was giving some good advice,but took the low road instead of the less traveled high road.Lets see take pictures,keep a written record of events,test piece with muti-meter to see if it was good,and my advice don`t be a dickweed untill ya talked to the ppl at scrappydog.Not very fair beating up on a guy before he has been given a chance. With the above info you could have had a good chance of working this out.My thoughts would be something like this,,, sorry bro sh!t happens,,,you said you tested it and it tested positive?? how about this? put it in and if it craps out with in 30 days new one in the mail 30 to 60 days 65% discount on one ,,60 to 90 days 45% discount yada yada or maybe yes I understand your concern,,tell ya what your not acting like a dickweed so smash yours with hammer a new one is in the mail,,, or something like that ,,,but No you choose to jump on the bandwagon and kick the guy in the teeth before he has a chance to say anything { real classy, come man your a marine your better than that} So after all this internet banter I would most likely say go F yourself no returns on electrical stuff. and as for my shop well google photos are right before we did the outside and web photos are before and after the crash{had a nit wit come through the side} and yes it is an old place was built in 1942 . So good luck with this,,And just one more thing with some of the sh!t that has come out of your pie hole ya might want to go down to the local VA and talk to someone they are not like they use to be they actually ppl these days......and if you wish to talk more with me don`t stink up the board send me a PM ,,,cuz my offer for gas money still stands |
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Post by mainepeace on May 16, 2011 0:41:49 GMT -5
I've ordered from Scrappy three separate times. I've never gotten the Scootdawg discount. There is no place on the order form to put a "coupon code" and I even put my username and Scootdawg in the comments but they were ignored.
Got the parts fast and what I ordered, but not sure if I'll order from him again because one of the reasons I ordered from him was the discount. Over all, the discount should have been over $20 which isn't chump change.
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Post by S.B.H. on May 16, 2011 1:17:07 GMT -5
I've ordered from Scrappy three separate times. I've never gotten the Scootdawg discount. There is no place on the order form to put a "coupon code" and I even put my username and Scootdawg in the comments but they were ignored. Got the parts fast and what I ordered, but not sure if I'll order from him again because one of the reasons I ordered from him was the discount. Over all, the discount should have been over $20 which isn't chump change. S.B.H. you're a dick. Quit while you're behind. Well I take the bait one more time,,why did you not just call them up and tell them who you are,as in a shop why settle for the scoot dawg discount when as a shop you can or at least I do get the dealer discount  I never order online I always want to speak to a live person,not trying to tell you how to run your shop but I have found that for me ordering stuff over the phone has a lot less headaches for me.And if you would like sent me a PM and as one shop to another I will tell you in private about my relationship this company and how we do things and maybe you could have same hook up.They have been a big help to me and my shop,it sucks that some ppl feel they have not been "done right" but as someone with a shop you should know that sometimes things go wrong.And for scrappy and the rest of them I would not want to wear there hat,the volume that they do{all of them} there is gonna be ppl that get thing wrong or messed up and then the fun begins,,,,and I`ll leave it at that. |
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Post by D-cat on May 16, 2011 5:37:40 GMT -5
Mainpeace just started the shop, I'm not sure he even has all the business registration numbers and yada to qualify for the dealer discount yet, but I think he could soon enough.
Also Scrappydog does NOT have a scootdawg discount! That was some rumor started way back when. If you mention scootdawg in the comments Rick will usually honor it in a return hoping for good press but it is totally to his discretion as his profit margin is thin enough as it is, and he doesn't personally handle every sale any more. You'll have better luck with that as said calling your order in or sending him an e-mail.
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Post by Bluefront on May 16, 2011 6:27:32 GMT -5
My 2c.....if you really want an opinion about a supposedly damaged part, you should be more careful with the picture of the thing. It may be that what's broken won't mean a thing to it's operation. I frankly can't tell anything from that out-of-focus picture.....
Buying electrical parts from anybody is always a problem if you have trouble. Few places will return electrical parts for any reason. A part broken in the box, with no signs of being installed is an exception. I'd give Scrappy a call ASAP and explain the situation......before you bad-mouth the guy.
I've bought a bunch of stuff from Scrappy.....no problems at all. His ultra-fast shipping cannot be beat.
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Post by edfr on May 16, 2011 12:17:27 GMT -5
Yea, but his broken or wrong parts surely can be beat. What good is fast shipping if you then have to spend time and money and months (NOT LIGHTENING) trying to get a refund and or exchange. I would rather order from someone with a better quality product and not receive damaged goods and as the saying goes YOU GET WHAT YOU PAY FOR.
Lefty
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Post by dudley on May 16, 2011 13:56:56 GMT -5
what a moronic thread. so much bitching. the OP never once made a bad comment about scrappy, just a simple question,how is he on returns?
only mentioned that some of the RESPONSES from OTHER POSTERS regarding scrappy did not give him a warm fuzzy.
the only thing to complain about the OP are his photography skills.
so many talented mechanics, no reading comprehension.
my 2c on his business model?
quick makes people say hooray in the short term, poor customer service or return policies will get you unbusy pretty quick.
there is also no excuse for an item that small and light weight to arrive broken. if it was shipped ups and the package shows damage, call and report it to ups. that will make it that much easier for scrappy to get his money back from the shipper(if the damage was their fault)when he calls them.
anyone who claims that you as the customer need to deal with the shipper is full of crap, but calling the shipper to let them know that you recieved damaged goods will speed up the process for scrappy.
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Post by mainepeace on May 17, 2011 0:18:09 GMT -5
Also Scrappydog does NOT have a scootdawg discount! That's news to me. I guess I'm mistaken. He does have lots of parts and ships them out fast. I'm not too sore that the discount I thought I was going to get didn't come, but as there are hundreds of places to order parts from online, I've moved on to the next one. I'll probably reconsider though. Greg |
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Post by rickmain on May 17, 2011 9:41:13 GMT -5
If your a dealer, Scrappydog offers dealer discounts, especially in volume purchases like a stocking dealer would do, which increases sales.
Give us a call Greg to setup your account. While there are hundreds of online parts places, we do offer one of the largest varieties, actually stock our parts, supply only the higher grade Chinese parts (there is a difference in grades), performance parts are Taiwanese quality, ship fast, know our parts and how they work, and actually answer the phone. Call 702-689-6035
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Post by rickmain on May 17, 2011 9:42:21 GMT -5
Oh, one more thing. I just saw this posting after we had already called back the original poster about his stator, but have not heard from him since. If your out there, give us a call to get this taken care of.
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Post by dirtyolman on May 17, 2011 11:43:00 GMT -5
If your a dealer, Scrappydog offers dealer discounts, especially in volume purchases like a stocking dealer would do, which increases sales. Give us a call Greg to setup your account. While there are hundreds of online parts places, we do offer one of the largest varieties, actually stock our parts, supply only the higher grade Chinese parts (there is a difference in grades), performance parts are Taiwanese quality, ship fast, know our parts and how they work, and actually answer the phone. Call 702-689-6035 If you want a damaged motor........he can help you there too!!!!!!!!!!!!!! .......and here's his bs line........... Oh, one more thing. I just saw this posting after we had already called back the original poster about his stator, but have not heard from him since. If your out there, give us a call to get this taken care of. Lemme chime in here....I have a right, he screwed me over BADLY, and he knows it as well as others here on this board! Rick Main and scrappydogscooters.com, has not settled it's business with me, they said they didn't have 1 air filter I was entitled to, I had to beg for front brake shoes (14.99 for credit for a lock & key set that cost me 54.90), this guys a crook!!! I bought a 100cc 2 stroke motor fom him and have been fighting for 2 months to get the damaged parts, I recently had that motor in the shop, and it was leak tested and FAILED, so I am out of pocket on getting that fixed and Rick won't compensate me for this. I got most of the replacement parts recently, and he again...........demonstrated his poor packing skills(wanna see the pics Rick, I can post em for ya) ? Just take the hit and move on.............AND DON'T DEAL WITH HIM! |
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Post by edfr on May 17, 2011 12:28:17 GMT -5
Well, while all you turkeys are still buying the cheap parts and getting the royal shaft cause it came in pieces or doesn't work he is taking to the bank. Now ask yourself how much did you REALLY save. After all said and done it cost you more if you had bought from another dealer for a better quality part.
People just don't get it, Ask yourself how is it that he can sell the parts so cheaply, let me see..because his a good guy? because he doesn't want to overcharge? because he cares about people?
People there is a reason he can sell them so cheap and that is because they are made very cheaply, the metals used are of very poor quality. In china they have hundreds of little factories(if that is what you want to call them) that churn out this stuff by the thousands.
You can have your pick which one you will contract with for the least amount. And of course like any product the cheaper it is the less quality to expect may be not even work at all.
Its so funny I laugh at this all the time, people bitch and moan about this guy and the bad parts and whatnot, BUT they go ahead and order more because of the price. Total up your cost and ASK how much did I save.
Just hope and pray that whatever you ordered works and arrives in good shape otherwise go and bang your head up against a wall and maybe just maybe a little bit common sense will ooze out of the brain.
Also notice he mentioned the guys broken stator and will work on it. How much is it going to cost him, probably more than if he had ordered from someone else I bet. And I am not counting the phone calls, time, agravation, scoot down time and the list goes on.
WAKE UP PEOPLE--LEARN (SCREW ME ONCE SHAME ON YOU, SCREW ME TWICE SHAME ON ME) and if its the SECOND one, you deserve everything you get or not get and DO NOT BITCH ABOUT IT you did it all to yourself.
Lefty
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Post by supermel74 on May 17, 2011 17:11:10 GMT -5
I won't buy anything from a company that doesn't stand behind what they sell 100%
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Post by D-cat on May 17, 2011 20:46:17 GMT -5
Rick is a public wholesaler, you don't get many of those and one look at his ebay rating and you know he gets it right way more than wrong, but sometimes 5H!7 does happen. We have a couple vocal negatives here, specifically Lefty (whom I don't know exactly why) and DOM who got a damaged engine. They do have a right to complain even if I feel it gets a little too vicious, and I do stand by that it is very reasonable to point out the sales and returns policy, everyone should read it from whoever they're buying from.
As a low profit margin wholesaler, Rick has to have the policy in his favor and scrutinize issues, especially high cost ones... getting your money back from China is harder than getting it from him! If you want a more favorable returns policy, you need to deal with a retail outlet who can afford it and the costs will reflect that.
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Post by supermel74 on May 17, 2011 20:51:36 GMT -5
Honestly, if I was going to buy from a seller who also sold on Ebay I'd definitely buy the item from them on Ebay because everything can be returned regardless of seller policy. I wouldn't abuse it and return stuff that I messed up, but it is good to know that you will get a refund without question if the seller is at fault.
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Post by johnnymoped on May 18, 2011 23:10:52 GMT -5
HEHEHE!! Well I hope Scrappy reads this cause all over this forum not many have had any luck with returns or refunds from him. Lefty funny last week i bought a 4-Valve performance head, and it was used so he not only takes it back, but he also resells it to those that do not want to repay shipping to send it back... Returns and product guarantee ScrappyDogs does not charge a re-stocking fee on exchange credit returns. All unused and unmodified parts, except electrical items, may be returned if item is defective upon immediate inspection, and returned within 30 days of delivery for store credit. Items that are not defective, and unused, may be returned still, but buyer must pay for shipping on both sides, to and from. Only the original cost of the product will be credited, minus shipping costs. Items are not considered defective if you ordered the wrong part by mistake or assuming that a part will fit your application. Credit or exchange process may take up to 10 days. Credits must be returned within 30 days of delivery, and be in their orginal packaging. Please call or email to ensure application. Store credits are valid for up to 30 days. There is a 20% restocking fee for cash refunds IF approved in advance. All ScrappyDogs product is guanteed to be free of reaonable defects on all parts. Standard parts will fit. Performance parts are not guaranteed as there are too many variables involved to assure that they will perform to their highest potential, and are dependent upon proper installation and tuning. Please inspect all product BEFORE installation as we cannot be held responsible for improperly or misapplied parts. Once you begin installation you have assumed full responsiblity for the product, and Alchemy Moto or it's affiliates cannot be held liable for anything whatsoever afterwards. There are no warranties expressed or implied on our wholesale parts. Installers must assume some responsiblity. Returns can be made by simply returning parts to the address above, with printed receipt, and a note explaining the return. You will be emailed a confirmation of your store credit once it has been processed. Processing may take up to a week. thats directly off his site |
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Post by edfr on May 18, 2011 23:41:31 GMT -5
So what are you trying to say?? We all know this. The problem is returning a BROKEN part when delivered!!
If you install the part you own it, that is a given, Electrical parts you won't know until it is installed(you own it). As for getting a refund good luck he will credit you for anyother part BUT there again good luck with that.
Lefty
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Post by Bluefront on May 19, 2011 7:02:05 GMT -5
^^^^^This whole policy isn't much different from anybody else. The way to avoid all this is to take your broken part directly to a local dealer, and have him match it up. Even then, electrical parts probably won't be returnable if they don't work. At least you can see if the part is broken before you leave the store.
The best way (and most expensive) to get something fixed.....take the scoot to a local reliable/honest dealer and have him do the whole job. Good luck with that.....
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Post by mainepeace on May 19, 2011 15:47:24 GMT -5
Ok, so I figured "why not" and ordered again from Scrappy. Got some side rocker panels from him for cheaper on Amazon, with cheaper shipping than from the website. Ordered them last night and they are already shipped.
My ONLY issue with them before was him not honoring the Scootdawg discount, but I found out I was mistaken. I have not had an issue with any of the parts I have ordered from him... I received exactly what I ordered, and fast too.
Greg
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Post by johnnymoped on Oct 6, 2011 16:40:22 GMT -5
i still haven't recieved a credit from scrappy dog scooters... i keep emailing and calling him i paid shipping and sent him all the parts. what do i do to get my refund?
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Post by 89newbie on Oct 6, 2011 22:54:03 GMT -5
I ordered one time from them. Order was incomplete. It was explained that I did not order what I thought I did. Nope Sorry guys, why would I orde one replacement tire valve, I ride scooters not unicycles. Next issue was part Ticky Ricky insisted would fit. Talked to Mfg of part sent him exact specifications and a drawing. Mfg ep was very good, told me to retun and get right pat. Rick reached the point that e-mails were stopped. Returned part, now paid double shipping for two orders, paid to return part. Old part fit but new one would not, Ticky Ricky insisted same thing.LOL installed old part back on bike and gee it fit perfectly. Done Done Done. You all can say what you want, I think I will pass.
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