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Post by nonbandit on Nov 13, 2008 1:08:14 GMT -5
I was expecting that reply. The last thing I expected to see was "thanks, it's people like you who add to public awareness thru your input and experience(and lost dollars), thanks!" Absolute last thing. After reading some of the threads/posts on here, you all seem very devoted to whomever or whatever, and a newcomer with negative feedback of a friend of yours is definately unwelcome. RE the remark "actually happened to him".......you think I just concocted all this out of the blue for fun? No. I spent $2700 on an inferior product and am trying to educate the public. This thread is called "scooter dealers: the good and the bad" isn't it?  You should change the name to "scooter dealers: the good and the bad, but only if the dealer is not a freind of ours". |
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Post by kitten on Nov 13, 2008 1:33:44 GMT -5
No, nonbandit, the reason for the suspicion is this:
Your grief against bandit is the ONLY thing you have talked about on these boards.
You haven't contributed to any positive discussions on the boards, in regards to scooters OR dealers.
You never brought up your problems with Bandit on your own.
You seem to be going out of your way to be on the offensive.
You SPECIFICALLY named yourself in a way that promotes your dislike of the company.
And I'm not a staunch defender of Bandit, either. If you read MY posts in this forum, you'll see that I'm getting a raw deal from them right now myself. What I AM saying, is that your specific behavior makes you look more like an anti-Bandit troll out to cause trouble from some overblown personal grief, than it does to put you in any light as an honest scooter rider with an honest complaint.
If you were an honest rider with a valid complaint, you also probably wouldn't be so adamant about hiding your identity. And your sarcasm here does nothing to help your case either.
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Post by nonbandit on Nov 13, 2008 3:25:34 GMT -5
What makes you think I never brought up my problems with Bandit on my own? Anyway, I've told of my experience. I hope some can learn from it. I just wonder why there is so much hostility here.
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Post by kitten on Nov 13, 2008 15:15:45 GMT -5
What makes you think I never brought up my problems with Bandit on my own? Anyway, I've told of my experience. I hope some can learn from it. I just wonder why there is so much hostility here. You have 5 posts on your record. They are all in this thread. We can ALL see this because your # of posts is right under your name. The hostility is mainly in response to your previously hostile posts. It is good to see you calming down. If you did post about it here before, what was your username at the time, and/or can you link to it? I know I, for one, am currently researching them, because of the issues I am having/have had... I've already read your post here, as well as a few others, so I know Bandit isn't as stellar as many think. |
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Post by medman1952 on Nov 13, 2008 15:50:51 GMT -5
OK, time to step back and cool off. Thanks for all the comments posted.
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Post by jspencer on Nov 13, 2008 18:15:26 GMT -5
Nonbandit, your lengthy post is almost unreadable -- do you know how hard it is to read a huge single paragraph? Please learn to use paragraph breaks to make your posts easier to read.
Since I correspond with Jim at Bandit now and then I asked him for his side of your story (he's in the middle of moving Bandit to a lower-cost location so he hasn't been able to drop by Scootdawg lately). Not surprisingly, he sees things somewhat differently.
Jim didn't go through your post item by item and neither will I, but here's just one point that seems to imply that your post is, at best, incomplete:
At one point in your account you said that Jim referred to your motorcycle as a "paperweight in my back yard." In another forum, you said that Jim referred to it as a "boat anchor in the back yard."
The difference between paperweight and boat anchor is not important, but what is important is that you neglected in both instances to mention that he used that terminology because you had used it in your previous email to him, and he was making reference to that to say he didn't want it to end up that way.
If you are going to quote someone's email, you should at least quote them fairly and give the context so we can make our own decisions.
Jon
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Post by nonbandit on Nov 14, 2008 1:20:21 GMT -5
This will be my last post here since you all seem so impossible to talk to, hatefull, ready to look for conflict............
My quest for a bike which led to Bandit started here on scootdawg since this site is reffered to on bandit's site, and since I read all your glowing reports. Now that all is said and done, it seemed logical to come back here to the starting point and report whether my experience was a positive or negative one. It was a negative one. I reported that and you all are so infuriated, one person even implied that I made all this up. Well, now that Johnson has confirmed that I do exist(probably even gave you my name, huh?), I have proven that some of you write before you think. This in defense of the remark about my writing skills mentioned above.
I went back through all correspondence with Johnson. The word "anchor" appears nowhere. You are hearing things "word of mouth", I have text. "You may not get what you paid for it, but you would still not be stuck with a large paper weight in your back yard...". This in reference to me selling the bike.
Well, I can see this just gets nastier. I simply want to leave you people with a couple of thoughts. 1. Just because someone is "new" does not mean they should have no credibility. Someone here implied I made all this up, now knows otherwise. 2. The "feedback" proceedure on this forum only works if it's positive feedback. 3. You should never blindly put someone so high on a pedestal. It inflates their ego. I'm finding more and more complaints about this dealer, the deeper I Google. But I'm done now. I've spent enough effort on this. That one long 1st letter was all I wanted to share, then you all behave as one angry bee-hive.
I'm not impressed with this forum. I can see why Johnson uses it. I only wanted a Qlink Legend. Happy scooting.
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Post by jspencer on Nov 14, 2008 11:50:45 GMT -5
Jim did not give me your name or even your location. It wasn't pertinent to the discussion.
I don't see anyone whitewashing Bandit here at Scootdawg. Jim has been helpful on this forum and a lot of us have had good experiences with him. But others have had problems with Bandit, have reported them fairly, and nobody jumped on them. I can't think of any scooter vendor who has been discussed on this forum who has a perfect record. I run a business and I know that you can't make every customer happy no matter how hard you try - stuff happens beyond your control, or sometimes you simply screw up. I've done it and clearly Jim has done it. Sometimes it's fixable, sometimes it's not.
I think the biggest difference is in how people present the issue when they arrive on this forum. You came here mad as hell and out to prove we were all wrong. I hope that someday you learn that that approach doesn't work to persuade people very well. Kitten, who started another thread on Bandit, had a better approach, laying out the facts, explaining why she was unhappy and why she was feeling impatient, but willing to listen and work things out. She got support from the forum, several of us who know Jim told him he had an unhappy customer here, and he reached out to her to try to resolve it. You on the other hand came here looking for a fight and you got it. I can't see what you have to complain about.
I hope you can resolve your issues with your scooter so you can enjoy scooting -- it's lot more fun than writing angry messages.
Jon
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Post by harrywr2 on Nov 14, 2008 13:19:56 GMT -5
An interesting post...rattles on endlessly about lack of compression but never does list the actual compression.
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Post by nonbandit on Mar 7, 2009 10:22:50 GMT -5
Bandit Motorsports currently has an -F- rating with the better business bureau. And none of it was my doing. Interesting isn't it? Go to the BBB site and check.......
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Post by kz1000st on Mar 7, 2009 18:25:47 GMT -5
Leave a link and I will. It's easy to get an F rating with the BBB sometimes. I know of one online seller that has one because he had 36 complaints and only settled 17 satisfactorily. Nevermind that he sold many more units than 36. That 19 unstaisfied complaints might have represented a few percent points of his sales and yet the BBB skins him alive because of it. Even better, there are some people you can never satisfy short of refunding their money and giving them a new bike at the same time, plus a lifetime guarantee to boot.
From the sound of your posts, I think we know who I am talking about
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Post by bgray on Mar 8, 2009 1:40:15 GMT -5
jim was real nice to me. BUT after getting my scoot with parts missing last year, and never sending the parts they are just sub par IMO. And yes they still sell the same scoot, how long should I wait on the parts? best dealer huh? only if they can see another sale from it.
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Post by kz1000st on Mar 8, 2009 9:33:02 GMT -5
how long should I wait on the parts
OK, two things.
You shouldn't wait long at all for parts if they owe them to you. You shouldn't be passive either. I'm not saying you were, since I don't know your story, but the squeaky wheel gets the grease. They have an 800 number, use it. They have to pay for it when you call, not you. You can e-mail every day too. The problem, as I have come to see it, is that some online sellers don't even have a real parts department. They have a person who orders parts when a call comes in and then eventually sends it to you. You have to stay after them to get what you want. In the end tell them you'll detail your problems here if you don't get satisfaction. Online sellers are becoming aware of this site and its power. Just ask lyle and his possible suit with Cheetah motorsports.
Second, anybody who buys online has to be aware that to some extent you're going out on a tightrope without a net. In Nonbandit's case he seems to have some outrageous expectations for someone who bought online. I can address his problem in two words "valve adjustment". No compression and no top end. That would be the first thing I would check. Anybody who's ever read this forum would think that. If a MC dealer won't touch it so go to a lawnmower repair shop. They can adjust valves. Any small engine repair shop can. All these ATV/snowmobile joints near me would probably take a crack at it. But all he wants to do is complain and say he'll never ride again because of the trouble he's had. I've been lucky with my scoot but I was braced for trouble when I bought online. If you don't think new scooters come out of the crate at B&Ms with headaches, just ask an owner. It's why you pay extra to buy there.
Sorry to spend so much time on a soapbox but I think some things need the air cleared.
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Post by kliff on Mar 8, 2009 17:27:02 GMT -5
how long should I wait on the parts... If you don't think new scooters come out of the crate at B&Ms with headaches, just ask an owner. It's why you pay extra to buy there. You said a mouthful there Jim. $20-30K H-D's aren't much better outta the box, the difference being the average buyer wouldn't be able to get over HALF of them running, due to electronic "glitches" it takes 10K in diagnostics tools, and 200K in annual software updates to trouble shoot the problems with... If'n you're gonna buy thru the web....like the TV commercial says.. "YOU, are the warranty..." ;D |
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You should change the name to "scooter dealers: the good and the bad, but only if the dealer is not a freind of ours".
