Partsforscooters.com Boycott

Did you really need to SPAM the entire board with this post? WE GET IT! You're not happy with Parts for scooters! You don't need to copy and paste it into every topic you see!

I can understand if you're mad at them, but I've never had a single issue with them. Most of their parts are quality, and they have very good prices. I've only had one issue, which was my own fault, and they cleared it up by calling ME so THEY could fix it! ;D As for "performance" parts from them, I wouldn't ever dream of ordering anything performance from them. If you want performance, go with sip scootershop or scooter-attack. Sure, it costs more, but it's real PERFORMANCE.

let me guess? You got this vari for the 13mm shaft? www.partsforscooters.com/169-139_minarelli_variator?sc=11&category=74117

And your mad at PFS because you needed this vari for a 16mm shaft? www.partsforscooters.com/169-140_minarelli_90cc_variator?sc=11&category=103486

Opps! Dont feel bad ive done it too.
I have that vari and i think its pretty good stuff for the money.
Im sure you could sell it and get the correct one.

Edit:"says Malossi STYLE"

Just wanted to give another vote of confidence to PFS. I have placed many orders with them. I actually own or have owned three of the variators 420ben refers to. If you pick the correct one for your application it's not an issue. An educated consumer knows the vehicle he's buying for. What 420ben didn't know was that Vento Tritons actually do have 2 sizes of crankshaft splines, as 2strokd pointed out, so PFS is not wrong for saying they will fit Vento Tritons. They won't fit them all though. PFS does provide measurements to show you waht you're getting on many of their products, which you don't find at many sites. The Hoca stuff is a great product that they offer at a pretty good price. I have recommended them to other people on this forum and my forum. I recently purchases a Hoca performance rear pulley set from PFS and it was a pretty nice piece at a reasonable price as well.

I have had one problem with PFS (been dealing with them since I had a cateye pocketbike, probably not long after they opened their doors). That was a part that I ordered that didn't include something it was supposed to. I called and a friendly rep had the missing part shipped right out at no charge to me. I'd say it was as close to hassle free as possible in that situation. PFS is one of the sellers I trust the most. I've ordered a lot of scooter and pocket bike parts over the years, and if you think you are seeing poor parts and service there you really need to experience some of the nightmares I have with dealers. I've seen parts covered with rust, broken parts, sellers that take your money and never send the parts then won't answer any form of contact, etc... I only wish PFS carried more high-end Polini, Malossi, Stage 6, Yasuni, etc... stuff.

EDIT : Thread now moved to the appropriate section. I have deleted the posts that I would consider spam in other areas. I left the copy/paste posts in threads pertaining to PFS, but there is no need to copy/paste the same comment into every thread you come to 420ben. You are welcome to post your opinion, but DO NOT POST THE SAME COMMENT IN EVERY THREAD YOU READ!

I'd like too give another vote of confidence for partsforscooters.com. I think they are one of the best suppliers out there. I order from them all the time, and because they're warehouse is close to me, I usually get my parts in 24 to 48 hours. Now thats service! I have never gotten anything from them that I thought was of poor quality either. I have yet to have to return anything, but I always try too take measurements BEFORE I order anything so I can avoid that. I worked in the Auto Parts business for 20 years and I can tell you that the books are not always accurate. Since we are dealing with a Chinese product you can be sure that the parts catalog ( if there even is one) is not going to be 100% accurate.

tortoise - Thanks for the heads up! You are right that we didn't have those diaphragms displayed. Here is the PN: 164-259 www.partsforscooters.com/169-245-Rubber-Boot_2 MSRP 4.99

It may say out of stock right now, but they are sitting on my desk.


90GTVert - Thanks for the help. I can't say much yet, but rest assured that the availability of high end parts is way up there on my priority list right now. I'll be busy at the Indy Dealer Expo this weekend for sure.

And please everyone, if we aren't supporting an area that needs some help, please let us know. We'll take all of the feedback we can get.

Amen, I think Parts For Scooters does a fine job. From what I can tell, all 4 of our local dealers buy from them. It did take a long time to get my carb kit, though, the scooter was in the shop for over a week, Robert said it was just waiting for parts. Maybe this will remedy itself as more GY6 engines hit the local market...
I hope the folks from Parts For Scooters can attend our picnic in April. We're having it on Sunday so our vendors can come.

fugaziiv -

This all is really great to hear because as a dealer I really like working with you guys and am very happy to hear you are expanding.

So is PartsForScooters offering the guy a refund or not?

I agree with Cookees execution is the only way to deal with him. We routinely execute all customers who refuse to call us to resolve an issue.

Cookies and jdikov you guys crack me up ;D

fugaziiv - Welcome to the "pound", stick around!

Partsforscooters.com is ok in my book. They answer every email. ship fast, and prices are good. The only thing I wish they would do is list the manufacturer of each product and give a bigger description of the part. With a better description there is less likely a customer will look to return the product. One line about a variator really doesn't say much. My $.02

Hey, Man!
Those Ninjas showed up here by accident. They trashed my begonias with their throwing stars and scared the hell outta my cats! Please recall them!

Thanks for the continued feedback. This is turning into a great thread for me. Maybe I should be thanking 420ben for getting angry at us and then getting me involved, but more on this below...

Over the last several months we've realized that our lack of part information has been hurting us, particularly our lack of mention of the vendor that is producing the parts that our customers purchase. Over the next several months you should see this change.

I myself haven't been with partsforscooters.com for very long, but my background is with one of the BIG powersports distributors, so we'll be looking to change some of the way that we present our product mix, hopefully to make it easier to use or site and to order the parts you need correctly.

We are working very hard to make sure that our order fulfillment is better, with fewer mistakes in the product that we ship out, but we have made many of such a mistake, and for that I apologize.

And finally, as for our customer 420ben, he refused to call me (although he did send me some pretty stank sounding emails) after we reached out to him, so I was not able to resolve his issues with us. I provided him a Return Authorization minus a 20% restock fee because we could not verify the condition of the part. We are awaiting the return of the part currently. Given the unfortunate situation, I feel that this is fair.

Matt